⚖️ MyWeight

1. Seller details

(referred to below as the "seller" or "operator")

2. What MyWeight offers

MyWeight is a web application for tracking weight and BMI, featuring AI-powered progress analysis and generated meal and exercise recommendations. Access to the app requires a purchased 1-year licence, which can be topped up with AI credit packs needed to use the AI features.

3. Orders and formation of contract

1. Customers order and pay for a 1-year licence or credit pack through the Stripe payment gateway.
2. The contract is formed at the moment the payment is successfully completed.
3. After successful payment, a unique access code is sent to the customer's provided email address, which is used to log in to the app.
4. The customer is responsible for providing a correct email address for delivery of the access code – please double-check for typos.

4. Prices

Current prices for the licence and credit packs are shown on the app's homepage and in the Stripe payment interface before payment is completed. Prices are final, including any applicable VAT under current regulations.

5. Right of withdrawal

Because the access code constitutes digital content not supplied on a tangible medium, which is made available to the customer immediately upon payment, the right of withdrawal is lost at the moment the customer, when placing the order, expressly confirms that they:

• request immediate access to the digital content before the withdrawal period expires, and
• acknowledge that they thereby lose their right of withdrawal.

This confirmation is given by checking the relevant box before completing payment. The order cannot be completed without this consent.

6. Complaints and refunds

Despite the loss of the statutory right of withdrawal under section 5, the seller's liability for defects in the service provided remains in effect for you as a consumer. If the app objectively does not work as intended (e.g. the access code repeatedly fails to be delivered, or the app is unavailable for an extended period), please contact the seller at aaaposta@gmail.com – complaints will be handled on a case-by-case basis, including the possibility of a refund.

7. AI features – important notice

The operator is not liable for decisions made based on AI recommendations.

8. Availability of the app

The operator strives for continuous availability of the app but does not guarantee it. The app may be temporarily unavailable due to maintenance, technical issues, or outages of third-party services (hosting, payment gateway, AI service).

9. Data protection

The processing of personal data is governed by a separate Privacy Policy.

10. Limitation of liability

The operator is liable for damage caused intentionally or through gross negligence. To the extent permitted by law, the operator is not liable for indirect or consequential damages arising from use of the app.

11. Out-of-court dispute resolution

If a dispute cannot be resolved directly with the seller, consumers have the right to contact the Czech Trade Inspection Authority (Česká obchodní inspekce, Štěpánská 567/15, 120 00 Prague 2, www.coi.cz) as the body responsible for out-of-court resolution of consumer disputes, or use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

12. Governing law

These Terms of Service and any legal relationships arising from them are governed by the law of the Czech Republic.

13. Final provisions

The seller reserves the right to make reasonable changes to these Terms of Service. Customers will be informed of material changes by email or via a notice in the app. If any provision of these terms is invalid, this does not affect the validity of the remaining provisions.